Refund and cancel
planned
Christopher Duckworth
The advertising makes this look simple to use but the lack of included libraries have only allowed me to spend hours trying unsuccessfully to figure out how to include simple basic components to a schematic. All the tutorials of cool things it can do dont mean anything if I can't even add an 8 pin dip socket to a schematic without being a software engineer.
Jharwin
planned
Jharwin
Hi Christopher Duckworth, We're really sorry to hear that you've had a tough time with our app. We wanted to make something easy and cool to use, but it sounds like we missed that for you. It's a bummer when things don't work out as expected, and I totally get why you're not happy about the experience.
Thanks a bunch for letting us know where we're falling short. We're always trying to make Flux better, and knowing what's not working for you helps a lot.
About the refund - no worries, we've got you covered. We can sort out a refund and cancel your subscription. Just need the email address you used for Flux, so we can find your account.
Send that over when you can, and we'll take care of the rest. Again, thank you.