Lost progress
complete
M
Mwangi Alex Wanjiru
Hi. I have a problem with my project in flux. I might have lost a large part of my progress as the PCB section of the software is loading cluttered components with no traces contrary to what was the case an hour ago from now. How do I go about such an issue? Or, can you offer any help?
Gretel Bot
complete
c
collinsemasi
planned
c
collinsemasi
Hi Mwangi
I'm sorry to hear about the issue you're experiencing with your project. Have you tried using the Change History feature? It allows you to revert to previous versions of your project, which might help recover your progress before the issue occurred.
M
Mwangi Alex Wanjiru
Yes I have tried but the issue still persists
c
collinsemasi
Okay Mwangi, I'll try reverting it from my end. Do you know the exact time you lost your progress?
M
Mwangi Alex Wanjiru
collinsemasi, not exactly sure but it was around 2pm today.
c
collinsemasi
Okay. that'll suffice. Thanks
Also, when you say "The issue still persists" is it that you get an error or you don't get the version you are expecting?
M
Mwangi Alex Wanjiru
I mean that even when I revert to an older version in my history, I get a error whereby the components are cluttered with no traces unlike the original design. Basically, there is still data lost even in older versions
c
collinsemasi
Alright. I believe this should be before you lost your progress right?: https://www.flux.ai/moshtey/semgdaq-restored
M
Mwangi Alex Wanjiru
No, after. I only tried older versions when the error happened (while I was editing the design). I then realized that the older versions have the same problem
M
Mwangi Alex Wanjiru
Got the restored version and it seems just okay. Thank you
c
collinsemasi
Mwangi from our call we've established that the bug here is change history failing to restore your project from an undesirable state. However, in the the meantime the restored version https://www.flux.ai/moshtey/semgdaq-restored is sufficient to unblock your progress.
M
Mwangi Alex Wanjiru
Quite in order. I will use the restored version as I wait for the solution of the issues in the original version - if solvable.