I cannot do anything with it
planned
b
barron巴隆
I just sign up, and I cannot do anything with it. It stuck in the https://www.flux.ai/barron24601 and those show blank.
c
collinsemasi
planned
J
Jeff Wilde
Hi barron巴隆, we're sorry you're running into problems with Flux. It seems like there is an error occurring while loading the example projects in your account.
I have a couple of debugging questions:
- Have you been able to successfully create and edit any projects yet?
- Are you able to view a public example project, such as https://www.flux.ai/seeedstudio/the-green-dot-2040e5-board?editor=pcb_3d
- If you can load that example project, can you clone your own editable copy into your account? (using the top left menu: "F" -> Clone project -> barron24601 )
b
barron巴隆
Jeff Wilde I cannot view the pubilc example. It shows a unknow error see pic below.
I cannot creat and edit any project.
The issue consist.
Zhexuan Liu
barron巴隆 Hello barron巴隆, thank you for reporting the issue.
I double checked your account and don't see any issues with it, so I'm suspecting this is a connectivity/network issue.
May I ask if you are accessing Flux from mainland China? If so, would you please try open your profile/project with a VPN, because some of the service providers of our infrastructure might be blocked by the GFW.
Please let us know if it still doesn't work for you with a VPN, and I'm happy to help!
b
barron巴隆
Zhexuan Liu Sorry for the late reply. I have tried to use VPN to get access to the web and I was successfully signup and creat project. Thx for your feedback.
b
barron巴隆
I tried servral time signin and logout but it won't sovle anything. I'm strugging with this and getting mad.