100% CPU usage and white screen on PCB editor
planned
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Iván Teruel
I've been using Flux sometime with no problems at all, but in my recent project, when I access the 2D and 3D PCB editor pages, the CPU usage gets to up to 100%, turning designing quite a difficult task. I have a relative potent PC that, as I said, it presented no problems before. I've checked webGL2 and, when it is disabled ("Software only, hardware acceleration unavailable"), the PCB editor does that, it just hardly responds, but when I enable webGL2 ("hardware accelerated"), the PCB editor turns into a white screen with a "sad face" icon on the top left corner. Additionally, when I refresh the page it tells me to enable webGL2. This is a problem that happens on my PC with all projects on any browser, since I can access to PCB editor easily from my phone or other PCs without noticeable latency and CPU usage below 30% in any project.
Dacre
Hi Iván Teruel, thanks for sharing the information above,
to help us better diagnose the issue, I've setup a customised configuration of the editor. It'd be great if you could try that out to see if that improves stability at your end. I have just emailed you with more detail
Gretel Bot
planned
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Jeff Wilde
Hello Iván Teruel, we're sorry to hear your experiencing these rendering problems while using Flux.
To help us debug the problem, we'd like some additional details about your browser setup. You can get these details into a file by visiting chrome://gpu in your browser and clicking the "Download Report to File" button. You can then email this file to us at support@flux.ai if you wish to keep the contents private, or attach it to this ticket. You can see an example of what this page looks like in the attached image:
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Iván Teruel
Hi, Jeff Wilde, here is attached the gpu internals report.
Note that, according to your "set up browser" article, with these configurations, it is visible the spinning cube from https://get.webgl.org/webgl2/ .
Also, I have disabled the "Use graphics acceleration when available" option. This is when the cube appears and the PCB editor runs slow. Otherwise, if turned on, the cube disappears, the GPU report shows webGL2 "hardware accelerated" (more like your profile), and the PCB freezes with the white screen.
The attached report is with the "Use graphics acceleration when available" option disabled.
Thank you.
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Jeff Wilde
Iván Teruel: thanks for providing that report. Can you also provide the same report when the "Use graphics acceleration when available" option is
enabled
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Iván Teruel